Enabling a Semantic Wiki to Drive Business Interactions
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چکیده
Enabling a Semantic Wiki to Drive Business Interactions Sven Graupner, Sharad Singhal, Sujoy Basu, Hamid Motahari HP Laboratories HPL-2009-193 business interactions, business process, best practice framework, outsourcing, cloud, services, knowledge repository This paper describes a Semantic Wiki which enables business interactions among people who are collaborating in the context of business activities. The Wiki has domain knowledge (e.g. about ITIL) and defines and implements domain independent semantics which allows it to drive related business interactions among people. We believe that such an environment can be used to capture best-practices that can be customized quickly, and evolved to meet specific business needs, while retaining the repeatability and work efficiency necessary within business contexts. External Posting Date: September 6, 2009 [Fulltext] Approved for External Publication Internal Posting Date: September 6, 2009 [Fulltext] © Copyright 2009 Hewlett-Packard Development Company, L.P. 1 Enabling a Semantic Wiki to Drive Business Interactions Sven Graupner, Sharad Singhal, Sujoy Basu, Hamid Motahari
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